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Operations Manager

Posted 1/9/23

Job Summary

Cancer Legal Care (CLC) is looking for an energetic and experienced leader to ensure our operational excellence. This is a new position, and the successful candidate will have the opportunity to shape it. The successful candidate will develop, refine, and implement systems to ensure that CLC, as it continues to grow, meets the goals reflected in our budget, strategic plan, and program objectives from a strong operational base. This is a great opportunity for a person who wants to make a tremendous impact in cancer survivorship in Minnesota.

Position Information

  • Reports to the Executive Director

  • Classified as regular, non-exempt

  • Salary is $56,500-$60,000/annual, depending on experience, based on a 32-hour work week. There is some flexibility regarding hours for this position, but the starting expectation and need is within the general range of 32 hours per week.

  • Traditional and Roth 401(k) available with employer Safe Harbor Match

  • Generous paid time off (PTO)

  • Technology allowance reimbursement available

  • Employer paid Short Term Disability

  • Medical reimbursement/QSEHRA to begin in 2023

  • CLC is a hybrid working organization. This position requires in-office work at least 2 days a week in our Oakdale office. Fully remote work is not available at this time.

  • COVID-19 vaccination and boosters required

Primary Job Duties

(1)  Day-to-Day Business and Financial Management

  • Oversee contracts with vendors, consultants, landlord, and insurers to maintain consistent operations

  • Review and evaluate current contracts and vendors, researching, recommending, coordinating, and implementing changes as needed

  • Coordinate IT needs and requirements with IT vendor, ensuring that needs are being met

  • Review, evaluate, maintain, and review all insurance policies

  • Work with Executive and Finance Committee in setting budget and financial priorities for the year

  • Work with Finance Manager to

    • manage CLC’s finances and fiscal health

    • ensure successful monthly close and financial reporting

    • ensure successful financial audit

  • Manage effective internal controls and processes for accounts receivable, accounts payable, and financial policies

(2)  Project Management

  • Manage the planning, implementation, and ongoing work for organization-wide undertakings

  • Ensure necessary communication and follow-up

(3)  Human Resources and Professional Development 

  • Conduct annual review of benefits to determine that our package is competitive and cost-effective for the organization.

  • Formalize and lead the process of ensuring yearly performance reviews and salary reviews for all staff and updating our data on benchmarking salaries.

  • Prepare payroll twice a month; work with payroll vendor

  • Oversee hiring processes, including recruitment, review of applications, interviews and selection, and onboarding of new employees.

  • Manage professional development budget; promote continuing education and professional development opportunities; organize staff trainings, retreats, and meetings as appropriate to build staff effectiveness and foster staff unity.

  • Yearly review of personnel policies and practices

Secondary Job Duties

  • Noticing gaps in the organization, taking initiative to implement policies and procedures

  • All other duties as assigned

The Ideal Candidate

The ideal Operations Manager will increase the capability and capacity of Cancer Legal Care to further its mission to engage the law to resolve the complex issues facing people and communities affected by cancer. While no one candidate will possess all the criteria enumerated below, the ideal candidate will possess many of the following professional and personal abilities, attributes, and experiences:

The ideal candidate will be

  • deeply committed to our mission,

  • highly organized,

  • entrepreneurial in their mindset, looking for innovative opportunities and solutions to move CLC forward,

  • unafraid to roll up their sleeves and do what it takes to get the job done

  • experienced in leading implementation of organization-wide strategies in a collaborative fashion, and

  • collegial

Professional Experience

  • Minimum 5 years of relevant experience

  • College/Master’s degree in a relevant field, or demonstrably equivalent knowledge gained through alternative courses of study and life experience

  • Demonstrated empathy, communication skills, and ability to work well with others

  • Experience with the nonprofit sector desired, but not required

Skills and Qualifications

  • Excellent written and verbal communication skills

  • Empathy and a connection to our mission

  • Strong organizational skills

  • Demonstrable problem-solving skills

  • Willingness to do what needs to be done

  • Self-starter and self-motivated

  • Strong interpersonal and team leadership skills

  • Experienced in use of different software applications including Microsoft Office, Tableau, Zoom, and Google Calendar

  • Ability to work across multiple lines of difference, including race, gender, identity, disability, and religion

  • Ability to manage multiple projects simultaneously

How to Apply

Cancer Legal Care strongly encourages people with a broad background of lived experiences and identities to apply.

In addition to your resume, please introduce yourself to CLC, addressing the following questions and any other information you would like to provide, limiting your introduction to two pages:

  • Why are you passionate about working at CLC?

  • In what ways are you meaningfully connected with and accountable to the communities you hold dear and value?

  • In what ways does your background and experience inform how you approach your work?

  • What kind of work environment is ideal for you in terms of being a productive team member and colleague?

Email both your resume and introductory letter to Lindy Yokanovich, Founder & Executive Director at Lindy@CancerLegalCare.org

Position open until filled. Applications reviewed upon receipt. No phone inquiries, please.

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